Frequently Asked Questions

What are TetherTies?

TetherTies are patent-pending cable tethers that are the fastest to install, and easiest to use to secure Mac adapters, tether USB-C adapters, and prevent theft of HDMI dongles.  TetherTies are used by thousands of IT professionals across Fortune 500 companies, small businesses, universities, and research facilities.

What do you mean Patent-Pending Cable Tether?

TetherTies feature multiple patent pending innovations including; a pre-assembly process that enables end-user installation in under 15 seconds (saves you time!), nearly invisible markings to retain a professional looking cable tether to match your Apple and HDMI adapters, and multiple variations in color and model (original, heavy-duty, extendable coils, and do-it-yourself options)

What do I need to install TetherTies?

TetherTies are the easiest Mac Dongles security cable; you just need to use the free crimping tool included with every order to crimp the sleeves tightly..

How do I install TetherTies?

TetherTies ship fully assembled, with the security loops preassembled for super-fast installation.

Follow these 4 easy steps to install in under 15 seconds:

  1. Slide the security loop from one end over the adapter you want to secure
  2. Crimp the metal sleeve using the free installation tool included with every order
  3. Slip the second security loop over the video cable or other item, and
  4. Crimp the metal sleeve tightly to the video cable or other item. Boom, Video Adapters secured!

How strong are TetherTies?

We offer two models of TetherTies –

  • Original TetherTies and DIY TetherTies are rated up to 110lbs.
  • Heavy-duty TetherTiesHD and extendable COILS are rated up to 270lbs.

In engineering TetherTies, we looked to some of the best design minds in the world.  We balance the need for a flexible wire with a high theft deterrence in the original TetherTies.  For Heavy-Duty TetherTiesHD our wire is thicker and stronger, and impossible to cut with scissors.

How long are TetherTies?

Standard TetherTies and TetherTiesHD are made to 12 inch length.  When installed, you can expect TetherTies to provide between 11 inches to 11.5 inches of tethered adapter security.  However, we can make custom sized lengths to meet any requirements. On our website, TetherTies.com, use the ‘Custom Order’ tab to start the process for ordering any length needed.

I need longer or shorter TetherTies.  Can you help?

We can make TetherTies to any custom sized lengths required.  On our website, TetherTies.com, use the ‘Custom Order’ tab to start the process for ordering any length needed. We’ve made TetherTies as long as 48” and as short at 4.”

I’m outside of the United States – Where do you ship?

We ship direct to over 40 countries across Europe, Asia, North America, and South America.  Standard international shipping is via USPS International Priority using local postal providers with deliver times of 6-12 business days, but if desired, we can arrange for expedited shipping via specific courier delivery service (ie. UPS, FedEx, DHL) for an added fee.

Can I get tracking information for my package?

We send tracking details immediately following shipment of your order, and you can track your package all along its shipping route.

What are your US delivery timelines?

We ship by USPS Priority mail, and typically see 1-2 day delivery for West Coast delivery, and 2-3 delivery timelines for Midwest and East Coast locations.

What are your shipping times to my International location?

  • Canada: 5-8 business days
  • UK: 7-10 business days
  • EU: 7-10 business days
  • Australia/New Zealand: 8-12 business days
  • Singapore: 7-10 business days

Who pays for customs and duty fees?  What about VAT?

As the purchaser of the product, you are responsible for paying customs and import taxes on your TetherTies purchase.  Once the package arrives in country, USPS transfers your package to your local postal carrier.  We often see EU customers include their VAT number as part of the address in one at checkout.

Do you offer reseller pricing?

We don’t offer discounted pricing for resellers, but we work with dozens of resellers and typically see them mark up on top of our already affordable prices to account for their service for their customers.

Do you offer any discounts on pricing?

Orders of 300 or more TetherTies qualify for a 10% discount on that order.  Contact us for a coupon code to apply your discount.

Is there a warranty on TetherTies?

With thousands of customers and hundreds of thousands of TetherTies sold since 2012, we stand behind our products.  We are committed to achieving 100% customer satisfaction and we know our customers love TetherTies! We are proud that in the last 5 years, we have replaced fewer than 10 TetherTies TOTAL… how’s that for a track record of customer satisfaction!  But if you have a problem with any of our products, reach out and we’d be happy to make it right. We stand behind our products and we are committed to you!

Wait did you say hundreds of thousands of TetherTies have been sold?

Yep, hard to believe, right?  It’s a testament to the trust our customers place in TetherTies to secure their adapters, computer peripherals, and other assets.

Can you reuse TetherTies?

TetherTies intended to be installed once.  They are not intended to be reused.

How can I replace an adapter secured by TetherTies?

TetherTies can be removed with a side cutter or the wire cutter portion of the included crimping tool..

Where are TetherTies made?

All TetherTies are designed, made, and assembled in the USA.  Our parts are primarily sourced from USA suppliers.